SHIELDFORCE

Partners in innovation, excellence in results.

Your IT partner.

IT support, networks, cybersecurity and physical security for SMEs. The same team handles the installation and the 24/7 support.

  • 24h/7/365Assistance line
  • CertifiedTechnicians in every area
  • 4 areasOne partner
  • HostingProfessional, for your servers

Free assessment · estouexposto.pt

Is your business secure or exposed?

Answer eleven quick questions, see where you are vulnerable and get a remediation plan. It is free, with no commitment (available in Portuguese only).

Take the assessment

In the field

The world doesn't stop. Neither do our clients.

View all projects
Access control for everyoneCredentials managed from a phone
Connectivity anywhereStarlink and 5G at remote sites
24/7 assistance anywhereAny hour, wherever it is needed

Testimonials

What our clients say

Businesses from different sectors that no longer waste time on technology.

Fast, professional service. I recommend them without hesitation.

Maria AlmeidaSME · Healthcare

I'll admit I was a bit wary at first, because I'd had bad experiences before. But the team were impeccable and explained everything calmly, without rushing. I was really pleased.

José BastosSME · Construction

What I liked most was that they didn't try to sell me things I didn't need. They told me what made sense for my case, and that was it.

Carolina OliveiraLeading SME (PME Líder) · Logistics

We've been working together for a while now and, honestly, they've never let us down. When something goes wrong, they sort it out. You don't have to chase them. A special thank-you to Afonso, who gets us out of a lot of scrapes.

Alfredo CostaSocial sector · Long-term care

They pay for themselves with the changes and optimisations they keep making over time. For a year now I haven't spent a single minute thinking about IT.

Gonçalo SilvaEducation sector

Super flexible, and they think ahead about everything. Need something extra somewhere? Really simple: they scale the technology up and down with no fuss. It helped us enormously with our temporary sites.

Inês RodriguesIndustrial sector

Testimonials translated from Portuguese.

Technologies we work with

  • Ubiquiti
  • Hikvision
  • Axis
  • Suprema
  • Zyxel
  • Fortinet
  • Microsoft
  • Google Workspace
  • Jamf
  • Malwarebytes
  • UiPath
  • Starlink

Our method

Certified technicians, always within reach.

  • 24hours
  • 7days a week
  • 365days a year

When a camera stops recording or the internet goes down, your business cannot wait until the next day. That is why our line answers at any hour.

How we work

From assessment to 24/7 support.

  1. Assessment

    We visit the site or talk to you to understand the risks, the needs and what is already in place.

  2. Clear proposal

    Solution and costs itemised, no fine print. You know exactly what you get before you decide.

  3. Professional installation

    Certified technicians, tidy work and minimal disruption to your operations.

  4. 24/7 monitoring and support

    After installation, we take care of monitoring, maintenance and assistance at any hour.

FAQ

Frequently asked questions

Do you work with businesses across Portugal?

Yes. Remote support reaches anywhere, and on-site visits are arranged according to each request.

Can you be our company's IT department?

Yes. That is our role in many SMEs. We handle user support, computers and Microsoft 365, the network and internet, cybersecurity, backups and physical security systems, with one team and one point of contact.

Is assistance really 24 hours?

Yes. The +351 210 210 568 line works 24 hours a day, 7 days a week, 365 days a year. Between 7 pm and 9 am it is reserved for contract clients and incidents.

Do you work in English?

Yes. We can handle proposals, documentation and support in English.

Do you do a site assessment before quoting?

Yes. For installation projects we visit the site before proposing a solution, so the proposal matches what you actually need.

Bring us your challenge.

Tell us what you need to fix, connect or protect. We reply as soon as possible.

Request a quote 210 210 56824/7 line · call to a Portuguese landline7 pm to 9 am: contract clients and incidents only